Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I look after a Learning & Development team. We are responsible, amongst other things, for for the design and delivery of Product learning, Sales training, Induction training.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I've developed existing coaching skills and learnt new theories and models to support with my coaching and development of others

    9/10

  • 3. To what extent do you enjoy your programme?
  • I'm really enjoying the programme. I haven't studied for a qualification for a number of years.

    9/10

  • 4. How well organised/structured is your programme?
  • Extremely well organised and structured

    9/10

  • 5. How much support do you receive from your employer?
  • Full support from my employer

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Support when required. Feedback on submitted work. Feedback during virtual classroom sessions

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It's helping me improve the support i can provide for my team and for others in the business

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes

    9/10

  • 9a. Would you recommend Dixons Carphone to a friend?
  • Yes


  • 9b. Why?
  • An excellent place to work. Constantly innovating to meet the changing market. It great working with the latest technology


  • 10. What tips or advice would you give to others applying to Dixons Carphone?
  • Be clear on your career aspirations both short and long term as there are numerous opportunities across the group.


Details

Higher Level Apprenticeship

Customer Service

Derby

April 2021


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