Operations and Customer Service Manager Review

by Black White Denim Limited

Rating

7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Managing the daily runnings and tasks of the the physical store and staff, managing all back office tasks and website orders and managing all customer service

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Managing, Leadership, Delegation, Software Skills, Recruitment

    10/10
  • 3. To what extent do you enjoy your programme?

    • It's interesting to know new information and understand the larger corporation aspects and approaches

    6/10
  • 4. How well organised/structured is your programme?

    • Late-notice changes can be made, not great how morning sessions are on a Friday as it is a busy day in retail.

    5/10
  • 5. How much support do you receive from your employer?

    • very supportive

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • hard to tell when working remotely

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • no

    1/10
  • 9a. Would you recommend Black White Denim Limited to a friend?

    • Yes

  • 9b. Why?

    • It's a great, casual working environment where your job role is tailored to you

  • 10. What tips or advice would you give to others applying to Black White Denim Limited?

    • you need a big personality and always ready to get stuck in to any task

Details

Degree Apprenticeship

Customer Service

Wilmslow

May 2021

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