retail operations Review

by Fidelity International

Best Apprenticeship Employer

Rating

8.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I work with the money-in side of the Fidelity, and received cheques from customers and make sure that the correct amount of money is deposited into their accounts.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes I have learnt how to work with people from a different country as they have different ways of completing activates and I have adapted to this.

8/10

3. To what extent do you enjoy your programme?

The programme is very enjoyable and I am increasing my skills and learning new ones along the way

9/10

4. How well organised/structured is your programme?

The progreamme is structured very well, with regular meetings to assess our completion and see if we are facing any barriers.

9/10

5. How much support do you receive from your employer?

Fidelity provide a lot of support as we have a mentor and a buddy that we can have regular meetings with, also we have calls at the beginning and end of the week to address any problems we have and see if we are working alright.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Since i have only just started my qualification, it is hard to give a good verdict on this, however, when we did start we had a call with our skills coach

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It has given me a greater understand of the finance part of my role

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes, even though we are working from home, so it is hard to have these activites, there are some that are being put in place over zoom, which has really eased everyone with the workload

10/10

9a. Would you recommend Fidelity International to a friend?

Yes

9b. Why?

Fidelity look after their employees to a standard i have never seen before, they make sure everyone is comfortable when working from home and there is always someone to talk to if needed be.

10. What tips or advice would you give to others applying to Fidelity International?

Be yourself as Fidelity care more about your personality than having to put one on in an interview and be nothing like that when it comes to socialising with your colleagues