Santander customer service advisor Review

Working as a customer service advisor we talk to many customers daily over the phone, helping them with any requests and there banking. We help customers of all ages and we try and provide the best service possible to give our customers the best customer service experience.

I feel working for Santander has improved my communication skills and my listening skills and I feel this will help me a lot for my future.

I really enjoy my Apprentiship because I have met loads of new people and gained lots of new friends. Also I feel It has helped me grow as a person.

I feel that the Apprentiship is well organised and we get given good amounts of time to complete any work needed.

We receive a lot of support and get given time to complete any Apprentiship work. Also we have meetings over the phone to help get us through the Apprentiship.

I feel we receive quite a lot of support and that has helped me through my Apprentiship.

I feel that my training provider has helped me a lot to perform better in my role.

There are lots of different things to get involved with however because or covid we haven’t been able to get involved with anything at the moment.

Yes

I feel that there is a good work atmosphere and very friendly people around you.

I would say work hard and take everything on board in your training because it will help improve your skills.