Trainee Engineer Review

My role is to learn all aspects of providing and keeping in service the End User, whether it is just telephone or broadband or both services. I am learning how diagnose faults, repair faults, provide brand new services or change from one service provider to another. Through a number of different points in the network.

Yes of course. The whole job has provided a whole range of learning new skills, developing ones that I didn’t know I had and using skills I had required of many years and pervious experiences. I have learnt how to use and look after my PPE, use this correctly through many different jobs. From climbing poles to working in the exchanges. I have also learnt how to work safely from working in cabinets to closing sections of roads using traffic management

I am enjoying the experience of leaning on this programme. The job covers many different aspects. It is very different most of the jobs I have had. It can seem tough at times however, all trainers I have meet have made the whole process much more easier to follow and understand

The organisation of my training has been good and has followed a clear path. With a clear job road map and schedule. The programme has also been well structured following a key path for us to follow. We have had a coaching buddy that kept in touch making sure we were ok

I have received a lot of support whether it was from our training programme coach, the trainers, my manager, my supervisor and now my training buddy. Also with in the team, many team mates that I have meet, all have offered their support if I needed it. Overall I have felt supported

Working towards our qualifications has only started in the field, where I am working with a buddy. In time I know that I will be completing work towards these qualifications. I know this as I have already received communications and scheduling that offer the opportunity to complete this training in order to get the qualifications

I am sure it will. At the moment I am learning the basics which will then be assessed

Yes lots

Yes

Great training, high job satisfaction, using the old grey sells

Go for it. Don’t worry, it will make sense, but it is a steep learning curve