Openreach engineer Review

by BT Group

Best Apprenticeship Employer

Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Attending customers premises and getting them connected to Fibre

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Developing my customer service experience. Pole climbing, problem solving. Safety aspects at work.

    10/10
  • 3. To what extent do you enjoy your programme?

    • Openreach is like a family lots of support and help from fantastic colleagues

    10/10
  • 4. How well organised/structured is your programme?

    • Very structured step by step learning program

    10/10
  • 5. How much support do you receive from your employer?

    • Lots of support all round. From on the job support to emotional support and help

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Lots of support. Starting my NVQ today

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I’ll let you know after my first NVQ lesson today

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not much at the moment due to covid

    5/10
  • 9a. Would you recommend BT Group to a friend?

    • Yes

  • 9b. Why?

    • Best company to work for. If you work hard the opportunity to grow is there

  • 10. What tips or advice would you give to others applying to BT Group?

    • Go for it. I’m 46 never done anything like this before. It seems daunting but if I can do it anyone can. I’m doing it for all us ladies!!

Details

School Leaver Programme

Engineering

Norwich

May 2021

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