Telecoms Field Operative Review

by BT Group

Best Apprenticeship Employer

Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I provide Fibre broadband to the public in their homes. I start each day with 3 appointments and i arrive at each and install an line of fibre to the premises. This can include climbing telegraph poles or working in manholes.

9/10

2. Have you learnt any new skills or developed existing skills?

Yes i have acquired many new skills like Climbing, Rodding, Drilling, Learning the Fibre telecoms network.

9/10

3. To what extent do you enjoy your programme?

I really enjoy the programme so far. It's very hands on.

9/10

4. How well organised/structured is your programme?

Very. We have an appointed assessor to guide us through.

9/10

5. How much support do you receive from your employer?

Lots of support. We have a Manager and 3 Patch leads that are all just a call away. They are open minded and very supportive in all situations i have come across.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

Our Apprenticeship assessor is always available to help with queries.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It helps us prove we have learnt all we need to complete the role. Backing up all the knowledge we have learnt.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We have plenty of oppurtunities for more learning and skill obtaining.

9/10

9a. Would you recommend BT Group to a friend?

Yes

9b. Why?

It is a breath of fresh air. A role where you can work indepently but still feel part of a team. Learn new things everyday. Each day is different. Lots of opportunities to up skill further.

10. What tips or advice would you give to others applying to BT Group?

Keep an open mind and be ready to get hands on.