Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend BT Group to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to BT Group?
Supplying fibre to the premises internet to customers and fixings faults customers have with their internet
All the skills I have learnt are from this job, my previous job did not really contribute to what I do on a day to day basis. I didn’t have a clue about how to provide internet to customers now I have a good idea and with more training will come more confidence
I really enjoy my programme, there is plenty of support when I need it
It is well organised, however I wish they trained us on certain things before going live
I receive plenty of support when I need it along with other colleges
100% supported throughout.
It will give me a better idea as to what is expected of me, and I may learn things I haven’t learnt on the field which can make my job day to day a lot easier/simple
I’m not to sure with this as I have not been in the company very long, however I think we get good benefits and incentives
Yes
Because it is a good job and well paid. I am always supported and the training is good. I never feel silly asking questions.
This is tough as Openreach trains very well, however the only advise I would give it to research or have some knowledge what’s involved to make their training period easier
Details
Level 2 Apprenticeship
Engineering
Norwich
May 2021