Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Supplying fibre to the premises internet to customers and fixings faults customers have with their internet

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • All the skills I have learnt are from this job, my previous job did not really contribute to what I do on a day to day basis. I didn’t have a clue about how to provide internet to customers now I have a good idea and with more training will come more confidence

    9/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy my programme, there is plenty of support when I need it

    10/10

  • 4. How well organised/structured is your programme?
  • It is well organised, however I wish they trained us on certain things before going live

    7/10

  • 5. How much support do you receive from your employer?
  • I receive plenty of support when I need it along with other colleges

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • 100% supported throughout.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It will give me a better idea as to what is expected of me, and I may learn things I haven’t learnt on the field which can make my job day to day a lot easier/simple

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I’m not to sure with this as I have not been in the company very long, however I think we get good benefits and incentives

    10/10

  • 9a. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • Because it is a good job and well paid. I am always supported and the training is good. I never feel silly asking questions.


  • 10. What tips or advice would you give to others applying to BT Group?
  • This is tough as Openreach trains very well, however the only advise I would give it to research or have some knowledge what’s involved to make their training period easier


Details

Level 2 Apprenticeship

Engineering

Norwich

May 2021


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