Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role is to provide customers with new fibre optic internet. Day to day I am either climbing poles or going underground and pulling new cables to customers houses and then fitting the internal work for them

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes I have learnt a lot about fibre optics and increased my DIY skills

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the freedom, the variety of tasks and the different people you meet on a daily basic

    8/10

  • 4. How well organised/structured is your programme?
  • I feel like the structure is good in the fact of what they teach us but the organisation of it needs re-evaluating. It seems to be rushed and sometimes backwards in the timings that they teach you specific things

    5/10

  • 5. How much support do you receive from your employer?
  • A lot! I could not fault the team I have around me and the knowledge and willing to help they have provided me with

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • A lot. The trainers really do help you and notice when you are struggling

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Again a lot! Without the training I have received I honestly would not have a clue what to do

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Not that I am aware of yet but due to COVID-19 this could be the reason

    6/10

  • 9a. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • It’s a fun challenging job that you are always learning from


  • 10. What tips or advice would you give to others applying to BT Group?
  • Ask lots of questions and don’t be afraid to ask “the stupid question”. We’ve all been there and everyone is willing to help


Details

Level 3 Apprenticeship

Information Technology

Kent, UK

May 2021


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