Rating

5.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • To provide or repair, service to customer premises

    6/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes whilst performing my duties, I have ample chance to use my training

    6/10

  • 3. To what extent do you enjoy your programme?
  • The physical side of the job is my bread and butter, the I.T side and continued phone calls are not

    5/10

  • 4. How well organised/structured is your programme?
  • From my experience so far the organisation is good, could be helpful for certain equipment to be issued quicker though

    5/10

  • 5. How much support do you receive from your employer?
  • Support is everywhere, can’t fault them for that

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Again loads of support offered and supplied

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Don’t have the qualification yet

    1/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Once social restrictions are lifted, I think these are available

    1/10

  • 9a. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • From my experience so far they have been good with the training side and lots of support


  • 10. What tips or advice would you give to others applying to BT Group?
  • A great job for those who can plan and problem solve


Details

Level 2 Apprenticeship

Information Technology

Croydon, Greater London

May 2021


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