Service Delivery Engineer Review

Connecting, repairing and maintaining the UKs biggest communication network

I’ve not used a drill before, now I can fully wire, drill and provide networks to businesses and residential properties

Everyone on the programme I met saw the opportunity to build a career. We were ready to learn and earn.

I think the organisation had good structure to the program, but was still trying new ways of completing the apprenticeship with different groups so the boundaries are always changing.

I can pick up the phone and talk to an experienced engineer about the issues I’m facing 99% of my day. There are odd occasions where others might not be available. Overall the support is welcomed

When needed we had classroom days where any issues would be addressed.

Our apprenticeship was highly focused on safety and quality. It is a different thing to read and understand what is expected of you in a classroom than to go out and put those practices in to a real world situation.

There is, however for me that isn’t something I’m interested in.

Yes

I have and they got the job, also have another friend applying at the moment. The work is challenging the pay is satisfactory, the hours you work are paid and anything overtime is collected notes and either paid or owed back to you in time. You always learning.

We work at height and with bugs and insects. Be comfortable with those two before applying. If you are the rest can be taught as long as your willing to put in the energy and commitment.