Rating

7.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • To install, test and repair communications systems. This includes fixed lone networks, copper wire and fibre optic cabling.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt a great deal on how the industry works and how to use the tools provided to me in order to get the job done

    9/10

  • 3. To what extent do you enjoy your programme?
  • I enjoyed learning on the job, sharing ideas and experiences with other engineers. I didn’t enjoy the wet weather working so much, and I did find I struggled with the fast paced work load and the pressure of COVID restrictions impacting how we can complete the job

    6/10

  • 4. How well organised/structured is your programme?
  • The apprenticeship was quite well structured but I found when my tutor left, the new one was a little less supportive and found it hard to pick up where the last one left off.

    8/10

  • 5. How much support do you receive from your employer?
  • In busy periods it’s hard to get the time to compete certain tasks needed for the apprenticeship. For instance, we need on the job pictures of us showing doing an activity. A lot of the time, we can’t capture this as we work on our own and we can ask the customer to start taking photos of us fitting a socket or setting up a ladder, so this would have to wait until we was on our own time or during apprenticeship days.

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I like to think that we get quite a lot of support, and if we get stuck on a question, we can ask and they generally show us where we can find extra advice to help us complete the question

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I don’t think it makes much of a difference. Maybe in the beginning it helps you grasp more of an idea on how certain things work, but you eventually learn that on the job anyway

    6/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No, because of COVID

    10/10

  • 9a. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • Because it’s a good company to work for and they do offer a lot of support if you have the confidence to ask for it


  • 10. What tips or advice would you give to others applying to BT Group?
  • Don’t be afraid to make mistakes and don’t take it too personally if you do mess up. Try and build a lot of contacts you can call on. Take your time and don’t let people rush you.


Details

Level 2 Apprenticeship

Engineering

Haywards Heath

May 2021


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