Credit Hire Handler Review

by RSA Insurance Ltd

Rating

7.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Credit Hire handler. Dealing with third party credit hire claims from credit hire companies, accident management companies, third party insurer claims. Establishing liability, obtaining evidence, dealing with incoming emails/calls.

8/10

2. Have you learnt any new skills or developed existing skills?

Developed existing skills as part of the apprenticeship. No new skills.

8/10

3. To what extent do you enjoy your programme?

The programme is enjoyable.

10/10

4. How well organised/structured is your programme?

From the apprentice side it is great and well structured. From the work perspective it is lacking with the hours and off the job learning actually being limited to 3 hours per week. On a 35 hour week this would equate to just under 10% off the job learning, not the 20% as advised.

5/10

5. How much support do you receive from your employer?

Reduced support with off the job learning at 3 hours a week.

5/10

6. How much support do you receive from your training provider when working towards your qualifications?

100% support on a regular basis and always there if any issues or questions.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Builds on existing knowledge.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Sports team - not something I personally partake in.

5/10

9a. Would you recommend RSA Insurance Ltd to a friend?

Yes

9b. Why?

Hours, work, environment and pay are good. Lots of opportunities for different roles. Pension is great, benefits are good.

10. What tips or advice would you give to others applying to RSA Insurance Ltd?

Just be yourself and enquire about anything you are unsure about.