Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I’m working as a service delivery engineer. My job is to connect customers to super fast fibre broadband. I’m fixing faults as well.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • To become a Openreach engineer I have to learn many new skills and improve those that I already have. Working safely is most important thing that why I have to learn many different ways to work safe and go back home safely.

    10/10

  • 3. To what extent do you enjoy your programme?
  • It was a pleasure to take a part in Apprenticeship.

    10/10

  • 4. How well organised/structured is your programme?
  • Program is really good in every aspect. Staff and assessor is very helpful.

    10/10

  • 5. How much support do you receive from your employer?
  • I receive a lot of support from Openreach. Everything I asked for have been done.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Training providers are amazing, very helpful and always ready to answer all questions.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Learning new things and skills and improve your knowledge is always helpful.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • 10/10

  • 9a. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • great adventure, lots of opportunities to get up on a career ladder


  • 10. What tips or advice would you give to others applying to BT Group?
  • be yourself


Details

Higher Level Apprenticeship

Information Technology

Edinburgh

February 2022


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