Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I provide full fibre of the internet to customers, to do this we work with contractors and our customers to select towns and cities in the UK to install fibre and ensure this is provided to a high standard. we make sure that the existing telephony network is intact and any repairs needed are done in a timely manner while using the infrastructure to provide the fastest internet/ telephone connection available

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learned all about the UKs telephony network and how it works and how to troubleshoot issues and how we go about the installation of fibre to your local neighbourhood. Along with this I have been able to discover new skills and techniques. I have also been able to use my engineering knowledge to keep our equipment working.

    8/10

  • 3. To what extent do you enjoy your programme?
  • There is nothing I like better than learning all the time, I don't think there is a day I haven't found something new out so my ever expanding knowledge is something I personally enjoy. I haven't had many jobs I would say I have had as much fun learning in as this role

    10/10

  • 4. How well organised/structured is your programme?
  • It seems to be pretty structured, I have noticed others missing dates of courses due to others but it hasn't been my experience, I do feel the course itself is still a work in progress but we are among the first few to be on "the standard" instead of an NVQ but I'm pleased this is more catered towards my role and ensures I know how to do my job

    9/10

  • 5. How much support do you receive from your employer?
  • Absolutely loads, I thought I would need more buddying but every part of my role I am surrounded by people who have been doing the job for a while I only need to speak up and someone will help me out. even my managers have tried their best to help out in any way they can.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • once again as much as I need they have regular study days to ensure we are keeping up to date with what we need to be doing, the facilitator helps with any questions we have and ensures we are on track and will spend time going through our individual needs and is always available on the phone or email.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It just makes sure I am pulling together a portfolio of my work to ensure I am doing the right things whilst at work. I think there has been an issue in the past where the qualifications is unrelated to the day to day job of the people but the case here is we have to prove we know what we are doing.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • normally there would be we also have a work specific Facebook known as workplace and its made by Facebook but there are groups and teams and all sorts of support out there if you need it the only issue is COVID 19 stopping meet ups, but I'm sure that wouldn't be the case under normal circumstances

    8/10

  • 9a. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • I have found it to be a fantastic, helpful open place to work. there is a big push for everyone to feel welcomed and every day can be physically demanding. I think perhaps its a case of what you put in you get out but I feel they push you to feel included and to get the best out of you


  • 10. What tips or advice would you give to others applying to BT Group?
  • Be yourself, if you have the right attitude and have an interest in engineering or the telecommunications industry or your just curios by nature then you'd be fully supported. I would make sure you do your research on the industry so you know what your getting yourself into and just apply


Details

Level 2 Apprenticeship

Engineering

Brighton and Hove

May 2021


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