Customer team leader Review

by Co-op

Best Apprenticeship Employer

Rating

8.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role includes stock control and customer team member management to provide a pleasant service for all who wish to shop with us. I make sure that the shop is run efficiently and there is stock provided for customers.

8/10

2. Have you learnt any new skills or developed existing skills?

I have learnt new skills for management including communication with colleagues and necessary tips on stock control and importance of legislation within shops

8/10

3. To what extent do you enjoy your programme?

I enjoyed my experience alot and have been able to gain more confidence within my work

9/10

4. How well organised/structured is your programme?

It was very well structured and my tutor was extremely helpful but receiving my certificate has been a let down unfortunately

6/10

5. How much support do you receive from your employer?

My employer was able to provide enough support for me completing my course

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

Alot. Aaron Hunter was incredibly supportive and offered alot of time to help whenever I struggled. If I felt I was falling behind he always took time to discuss my options and what my best way to finish would be

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel I have now a huge opportunity to move to different stores and different job roles as well as improve in my current job role

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

7/10

9a. Would you recommend Co-op to a friend?

Yes

9b. Why?

Adequate pay, chance to make a career, learning provided, ethical food shop that cares more than just profits but making a difference in the world

10. What tips or advice would you give to others applying to Co-op?

Work hard and look for opportunities such as apprenticeship to give yourself a wider range of work in the future