Rating

9.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Oversee the running of a Co-op food store leading a team of 32 colleagues and 5 managers.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Built on my existing leadership skills, learnt how to create and write detailed reports. Collaborative working as a team and delivering project work.

    10/10

  • 3. To what extent do you enjoy your programme?
  • The programme so far has enabled me to gain a more advanced set of leadership skills and has helped me to understand more around how to create a high performing team.

    10/10

  • 4. How well organised/structured is your programme?
  • Very well organised, even throughout the pandemic, the university and tutors have been amazing throughout the experience.

    10/10

  • 5. How much support do you receive from your employer?
  • Very well supported with plenty of time allowed to complete assignments and attended study blocks/online learning.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Very well supported, with one to one guidance and support with personal tutors. Also have helped me deal and manage my dyslexia.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Given me a vast insight into all things leadership and how to improve the performance of large teams and ultimately make the business and store successful.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Professional networking events and presentation skills.

    9/10

  • 9a. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • Co-op is by far the best retailer I’ve worked for (I’ve worked for quite a few) I plan on staying with this business until retirement.


  • 10. What tips or advice would you give to others applying to Co-op?
  • Research the great things Co-op have achieved and make sure that their values and beliefs align well with your own!


Details

Higher Level Apprenticeship

Customer Service

LS25

May 2021


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