Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend BT Group to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to BT Group?
I am a service delivery engineer working for Openreach and my job role involves me providing fibre broadband to the customers premises. This is done by passing a cable from the customers quoted CBT, connectorized block terminal, whether is mounted on an over head pole or underground in a joint box, and connecting it to a cable that comes from inside the customers property. The cable from inside the customers property is then connected to an ONT, optical network terminal.
I have developed better confidence within myself. I have developed better communication skills. I have been able to realise I can do anything I put my mind to. I have learnt about the telecommunications industry and the day to day life of a fibre engineer within the industry. And I have learnt how to be able to make decisions on my own and what specific questions to ask if I ever need assistance from a more senior engineer.
I actually really enjoy my programme a lot. With the current climate worldwide due to the health pandemic, I am glad I am able to be a part of a career that helps me get out and see people of different backgrounds, learn new skills and make new friends all at the same time.
I feel my programme is pretty well organised and structured. I admit sometimes I may get a little bit confused or not sure where to look for information or when I do find where to look for information, I may feel a bit stuck and not sure what link to click on. But the apprentice team are sure to quickly solve this issue and lead me in the right direction.
I feel I receive an adequate amount of support from my employer and there are always more experienced engineers ready to help me whit whatever issues I'm facing. I feel everything is explained to me in a clear and understandable way in which I am able to then implement this when on my own.
I feel I receive a good amount of support from my training provider. There are always Microsoft Teams meetings to keep me up to date with what's going on and what I need to be doing and to keep me up to date with my own personal progress. I feel there is a good support system at Openreach.
I feel my qualification through my training provider helps me perform better in my role because its directly linked with what the job role I carrying put is. The training is a hands approach style which I am able to implement everything I've been taught directly into work life.
I haven't really been informed of any extra curricular activities that Openreach offer. I can imagine that there are extra curricular activities but I just haven't gone to put myself forward to be in the know. If Openreach do carry own post work activities, this is something I'm unaware of.
Yes
I would recommend Openreach to a friend because I feel this is not just a job but an actual career where one can actually look to retire and live a fulfilled life. I feel there are always paths for career progression and one doesnt have to feel stuck in the particular role that they started in.
Tips and advice for applying to Openreach. Be honest. Be yourself. Know what you're looking for out of life. If you haven't already found it, I feel a career with Openreach is a good start. People from all other careers move to Openreach and have been on for years and decades. There's really nothing to fear or lose.
Details
Level 2 Apprenticeship
Engineering
London
May 2021