FTTP Engineer Review

by BT Group

Best Apprenticeship Employer

Rating

9.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

To install fibre broadband to homes and businesses, working overhead and underground networks.

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt many new skills including, practical skills, customer service skills and health and safety knowledge.

10/10

3. To what extent do you enjoy your programme?

The programme is very well set out and is always in a relaxed manner.

10/10

4. How well organised/structured is your programme?

The programme is well structured, the communication has been great the whole time. very clear.

10/10

5. How much support do you receive from your employer?

I receive the necessary support as and when needed.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

The tutors are on hand to answer questions throughout each workshop and also privately if needs be.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

The information and knowledge i am receiving on this programme is relatable to everything that i do in my day to day tasks.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I am unsure what is available to me in this regard.

5/10

9a. Would you recommend BT Group to a friend?

Yes

9b. Why?

A well structured organisation, with like minded individuals who are always willing to help. The general atmosphere at the company is good to be around.

10. What tips or advice would you give to others applying to BT Group?

Be aware that customer service is a priority, some previous experience in that area would be useful.