Hospitality Manager Review

by Fortnum & Mason

Rating

9.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role involves serving customers, training staff, working with chefs, waiters, commis waiters, bartenders, restaurant and bar managers to deliver perfect customer service.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes a lot

    10/10
  • 3. To what extent do you enjoy your programme?

    • I would recommend to others

    10/10
  • 4. How well organised/structured is your programme?

    • It is good but could be more communication to prepare

    9/10
  • 5. How much support do you receive from your employer?

    • They are encouraging

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Enough support

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It is helping to develop new skills

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes but not always have time

    10/10
  • 9a. Would you recommend Fortnum & Mason to a friend?

    • Yes

  • 9b. Why?

    • It is a good place to work and they want to develop you

  • 10. What tips or advice would you give to others applying to Fortnum & Mason?

    • It's a good place to work but there is a lot to learn about the products

Details

Higher Level Apprenticeship

Hospitality Management

London

May 2021

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