Telecommunications Engineer Review

Installation and maintenance of the copper telecommunications network to provide internet and voice calling to customers both business and residential.

I have learned an enormous amount of new technical skills such as faulting slow broadband with my hand held tester. I have also developed my communication skills through working with customers and classroom based instruction.

I have massively enjoyed my program. Having the opportunity to apply my new skills to live tasks has made it really interesting and enjoyable.

The program is well structured and support was always available from my assessor.

The support from Openreach has been outstanding. From team managers, patch leads and the training and development team I have alway had the support I needed during my training.

My NVQ assessor fully supported me with my studies both on official NVQ days and everywhere in between.

The qualification I received has helped me to perform at a high standard as all of the technical skills I have learned have had to be carefully documented and presented in my portfolio. This has really helped with my understanding of my role.

I volunteer as a Well-being Champion and On the inspiring futures program where I have talked about my job role and apprenticeship to groups of college students via zoom.

Yes

The training is outstanding and the job is secure. The employee support package is fantastic and there is always something new to learn.

Research the company and find out things like the name of the CEO and a little about our service providers.