Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Am a travel specialist at the post office. My role involves travel related products and as well I do mail products as well

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes. I learnt a lot on my apprenticeship and ways to make my job more productive and professional.

    10/10

  • 3. To what extent do you enjoy your programme?
  • To every extent

    10/10

  • 4. How well organised/structured is your programme?
  • The program was well organised to fit my day to day activities as well as to enable me utilise my time at work for study.

    10/10

  • 5. How much support do you receive from your employer?
  • Every support possible

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Every support possible

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I use to do things differently which I thought was a good customer service but after completing my training I learnt new skills and ways to better my professionalism.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yeah. We have Christmas meals and have different WhatsApp platforms for professional networking.

    10/10

  • 9a. Would you recommend Post Office to a friend?
  • Yes


  • 9b. Why?
  • The post office is a good employer and they take care of their staffs.


  • 10. What tips or advice would you give to others applying to Post Office?
  • That the post office opens doors for other avenues.


Details

Level 2 Apprenticeship

Customer Service

London

May 2021


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