PCV Driver Review

I drive a set route in a passenger carrying vehicle, picking up and dropping off passengers on the way. I need to ensure that I drive the vehicle safely also while driving to a schedule. I am trained in using a ticket machine, this includes issuing paper tickets, topping up smart cards, accepting smart cards and concession cards and handling cash. Each morning I carry out a first use check on the vehicle and at the end of my shift I must pay on my cash.

I learned a lot about disabilities and equality. In particular I learned that if someone is carrying a black stick with red tape it means they are sight and hearing impaired. It is also very helpful to speak with my TDO and other apprentices about their real world experience.

I enjoy speaking with my TDO and other apprentices. It is also very helpful as I can ask about things that I have experienced. Whether I did it right and what I could do differently. It is also very interesting to see how far I have come since first starting.

Due to Covid sessions have been working from home on zoom. I always have enough notice before a workshop and my shift is always covered. Catch up sessions are scheduled to ensure everyone from the same cohort are up to date. Realise have done well to adapt during difficult times.

Stagecoach has always ensured that I am given time to do workshops. My manager also offered that I could use the work computer and printer if I need to. Also the supervisors, leading drivers and managers have all been happy to help answer any questions I may be unsure of.

My TDO is always happy to answer any questions and no question is stupid. He is also very prompt at replying to emails and marking assessments. Good feedback is always given on tasks about what I did well and what I could improve on next time I do a task.

As previously mentioned, I have learned things in the apprenticeship that may not have come up during my mentorship. Also my TDO has answered questions and clarified things that I may not want to ask other colleagues. I feel that this is an extension on my CPC courses so there is some crossover but also I have learned some new information.

Due to Covid, social events were put on hold last year. However it has been organised for a few colleagues to go paintballing in the summer followed by a bbq. Also there have been leaving parties for colleagues leaving the company. From what I have heard there are usually many social activities outside of work.

Yes

Stagecoach is the largest bus company in the UK. Therefore job security is very high. The training is excellent and you recieve plenty of support both as an apprentice and once you have passed the apprenticeship. As stagecoach operates most of the routes in my area, there is plenty of variety.

As a driver you spend the majority of your work day working alone. But it is definitely worth joining in in canteen discussions and banter. Say yes to extra curricular activities. Colleagues are very supportive and friendly. They are also from a very wide range of backgrounds. Also the energy you give to the customer is the energy you get back. I have very rarely had any trouble with customers as I smile and greet them positively.