Home support specialist Review

My role is to support customers where there mortgagee term has come to an end and require further assistance with clearing the outstanding balance.

I have learnt project managing skills, and how to use the DIMAC approach when problem solving.

I have enjoyed the learning experience, however I would have liked more opportunity to explore the business more and other roles within Barclays

The program with Capella had a good structure. However the communication from the career coaches at Barclays do have room for improvement.

Team leaders have been very supportive with the apprenticeship program and help where they can.

Lots of support given with the training provider. Very fast responses and went the extra mile to add in further sessions if required.

Haven't had a lot of opportunity to apply what i have learnt during the covid lockdown period. The lessons learnt have definitely carried into my daily work.

Not really, one Christmas meal.

Yes

Because the apprentice program is a good program if your are just starting out and a good route to take after school.

don't be afraid to ask for help or chase for responses as communication can be improved.