Rating

7.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am an application support technician, I answer queries in the form of tickets. Alongside tickets, I have been given different processes that I should complete independently.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • SQL has been a really important part of my role, I am becoming more familiar with it every day. It is something I had never had any experience with before.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I have enjoyed my program so far, although, I am not very far into it. It has been harder as everything has been online but working from home suits me. My team is small and they're all great.

    7/10

  • 4. How well organised/structured is your programme?
  • Bootcamp was tough but enjoyable, being online made it more difficult as a new starter. Replies for support are quick especially via teams. I have a career counsellor to help keep me on track.

    6/10

  • 5. How much support do you receive from your employer?
  • My manager is extremely helpful and I feel I can always ask questions. I haven't had much experience with my HR Team but in the times I have, they have been helpful and understanding. Equipment was given to help me get started at home safely.

    7/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My tutor is generally quick to reply via emails, they don't mind helping individually if I am unsure of something.

    7/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I definitely know more about my industry because of my apprenticeship, I know what is expected from me and how to succeed in my day to day role with the help of my additional learning.

    7/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Because of corona, the majority of activities have been online but there are sessions and activities organised most days/weeks to get involved in. Currently, there is a steps competition with prizes to be won for those involved which is great for keeping us active.

    7/10

  • 9a. Would you recommend Accenture to a friend?
  • Yes


  • 9b. Why?
  • Gaining experience and learning towards a degree is an amazing oppurtunity and I really love my team and current role.


  • 10. What tips or advice would you give to others applying to Accenture?
  • Make sure you really do your research around the company. For any interviews, prepare beforehand, if you really want this apprenticeship you can't wing it, you have to show how much you're willing to give to get the job. Also, the people who interview are really nice.


Details

Level 3 Apprenticeship

Information Technology

Newcastle upon Tyne

May 2021


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