Kitchen & Bathroom Advisor Review

My role is essentially to be first point of contact for customers, advise about products and services we offer, book them in for appointments, complete admin work. Other days can consist of dealing with customer issues, liaising with the designer, installers, Head Office etc.

You learn a lot about the official processes especially in regards to H&S and get an in depth insight to communication.

It was well organised/structured, and my mentor was supportive throughout the programme especially in regards to my role. The switch to virtual workshops from travelling to a location made things a lot easier so you can focus on actually learning.

When I needed the support.

Each apprentice is assigned a mentor who guides them throughout the programme and during the workshops you have a facilitator/s to assist the learning in the workshop.

I now know the answers to why we do things, and I'm more aware of how I represent the business.

Unfortunately, no.

No

I work in Wickes so have only seen the Wickes side of the Group but recently Wickes has separated from the TP Group.

N/A