Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Duty Manager which involves me taking care of my colleagues and also the order fulfilment department which includes picking deliveries and also sorting delivery complaints and issues

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Through out my apprenticeship I learnt a lot of new things and progressed in the company. I became a duty manager and forklift driver I also learned a number of things about the store itself so yes I would say I learned and developed a lot

    10/10

  • 3. To what extent do you enjoy your programme?
  • I very much so enjoyed the program it made learning quite fun and didn't get in the way of my work

    10/10

  • 4. How well organised/structured is your programme?
  • I think the programme was organised very well we had loads of time to catch up on the work needed to be completed as it was an all year thing

    10/10

  • 5. How much support do you receive from your employer?
  • My store manager was very helpful and recently we had a switch of store managers however that did not stop my learning or progression

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I recieved a tremendous amount of support from my training provider [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] she is amazing and helped out me and I'm sure the other apprentices a lot throughout the apprenticeship

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It strengthened my weak areas in the store meaning I can now do many more things and help out in many different areas of the store

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Except for the apprenticeship, not that I know of we have had a football game a couple months ago but thats about it

    10/10

  • 9a. Would you recommend Wickes to a friend?
  • Yes


  • 9b. Why?
  • Because Wickes provides an amazing experiance to everyone that comes across it


  • 10. What tips or advice would you give to others applying to Wickes?
  • I would advise them to apply right away because everyone wants to work here


Details

Level 2 Apprenticeship

Customer Service

Banbury

November 2021


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