Associate Pensions Technician Review

- Calculate refunds of pension contributions. - Processing Post 2014 Concurrency’s. - Processing Deferments. - Initial Transfer In and Transfer Out stages . - Processing historic Hour Changes and Pensionable Pay queries. - Monitoring the Pensions Inbox account as a first point of contact. -Answering Pensions Helpdesk calls as a first point of contact.

I feel my planning and organising has improved since undergoing the apprenticeship, in addition to my confidence increasing.

I enjoyed the Apprenticeship programme as it allowed me to expand my knowledge in different areas such as Regulation and Legislation. In addition, I learnt more information about different types of pensions schemes, rather than just Local Government which I felt was beneficial.

Initially not very well organised/structured. Meetings would often be cancelled with very little notice and felt I had no support with ongoing work, however since changing apprenticeship tutor, I cannot fault the organisation/structure of the apprenticeship. I knew all my deadlines and constant support provided when required.

My employer was a great support whilst I was completing the apprenticeship. Always contactable with any queries which I had and frequently checked in on the progress of the apprenticeship.

Initially very little support with old apprenticeship tutor - requirements for Gateway were not fully explained and I was also held up from entering Gateway because of this. New tutor explained process fully and provided ongoing support from taking over.

My knowledge across pension schemes as a whole as expanded, aswell as my knowledge on Legislation and Regulation which I researched. I can apply my research on Legislation and Regulation to my daily tasks.

Team away days from the office and team building activities, social catch up's via Teams and in person.

Yes

Cheshire West and Chester Council is a great employer to work for. Support is constantly provided.

n/a