Fraud Investigator Review
by OneFile
Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend OneFile to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to OneFile?
My role involves supporting claimants into work by identifying their barriers and utilising my knowledge and experience to move them closer to the labour market. I have liaised with external and internal colleagues to achieve the best results for my customers, and to promote excellent customer service for the department. I have a good knowledge of my customer’s needs and aspirations; I bear this in mind with communication received from the Employer Engagement Team, and inform customer’s either face to face or by email of suitable vacancies that they can apply for. I have had very positive feedback from the customers.
I have been involved in implementing a new system of working and identifying problems that had arisen.
I receive full support
Full support
Very Well
Yes
they are the best
that they are in safe hands
Details
Level 3 Apprenticeship
Legal/Law
Guildford, Surrey
January 2022
