Shopping Centre Duty Manager Review

by Savills

Best Apprenticeship Employer

Rating

8.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • The day to day management of front of security, cleaning and customer services teams

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • The time was diverted, so entailed me having to learn a wide variety of new skills such as incident management and HR investigation procedures.

    9/10
  • 3. To what extent do you enjoy your programme?

    • I thoroughly enjoyed my programme, it required me to research a number of new subjects which have in turn improved my skill set.

    9/10
  • 4. How well organised/structured is your programme?

    • The programme was well structured and organised. It allowed you to work at your own pace to suit your work schedule.

    8/10
  • 5. How much support do you receive from your employer?

    • The support was great, even through lockdown.

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My training provider was always on hand to support me when needed.

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • By learning lots of new skills I have definitely become a better people manager.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Due to COVID out of work events have been limited. However, it is definitely something my workplace encourages under normal circumstances.

    8/10
  • 9a. Would you recommend Savills to a friend?

    • Yes

  • 9b. Why?

    • Professional, forward thinking company that offers lots of opportunities for growth and development.

  • 10. What tips or advice would you give to others applying to Savills?

    • Read the job spec fully and research the business.

Details

Higher Level Apprenticeship

Customer Service

Derby

February 2022

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