Resident Involvement Manager Review

I lead our informal resident involvement offer at Optivo, managing a small team of Project Officers and a Recruitment and Development specialist.

Delivering formal coaching sessions has been a new experience for me on the apprenticeship and whilst it uses some of my existing transferrable skills, my active listening and questioning skills have definitely developed on the programme.

I do really enjoy the programme. I think Paragon have gone over and above to make it as enjoyable as possible for those who aren't as keen on virtual learning, like myself.

There have been a few teething issues in organisation on the programme, however I do understand that we're the first cohort to have this apprenticeship delivered, as it's a new national programme. I imagine they'll have learnt quite a lot for the next cohort's delivery. And the most important thing is the support is there.

My employer has fully supported the programme and in particular from the L&OD Team, who've been great.

Paragon have provided lots of individualised support. The workshops have been great and my tutor is incredibly supportive and flexible.

I do think the qualification is helping me improve in my day to day management role but I'm most looking forward to being able to be part of a wider organisational coaching / mentoring programme going forward too.

Prior to the pandemic there were a range of social and cultural activities to get involved in. There are virtual ones in their place at the moment (e.g diversity and wellbeing events and activities) and I imagine there'll be blended approach going forward.

Yes

Because Optivo is a great organisation work for and I feel proud to be an employee here. The benefits are good, the salary is fair, there are plenty of development opportunities and my colleagues are great too.

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