Duty manager Review

by Iceland

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Running the store in a absence of another manager. Responsible for all aspects of smooth running of the store and managing people

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, learned alot more about the company in my apprenticeship

    10/10
  • 3. To what extent do you enjoy your programme?

    • Gaining new knowledge I didn't already know

    10/10
  • 4. How well organised/structured is your programme?

    • Very well. Monthly visits and keep I'm touch with trainer

    10/10
  • 5. How much support do you receive from your employer?

    • My employer are really supportive

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My trainer is fantastic and always keeps In contact

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Better confidence and more aware of the company's values

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes we have regular staff nights out/ activities

    10/10
  • 9a. Would you recommend Iceland to a friend?

    • Yes

  • 9b. Why?

    • It's a great Company to work for and feel part of a family

  • 10. What tips or advice would you give to others applying to Iceland?

    • You can train to further your career if you just put the effort in. Iceland are all about finding new talent within the business

Details

Level 2 Apprenticeship

Customer Service

Middlesbrough

February 2022

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