HRSS administrator apprentice Review

by The AA

Best Apprenticeship Employer

Rating

8.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

on a day to day basis, I check emails, process third party resources into the MyHR system, as well as doing this I then also send confirmation emails and process the request, furthermore I check the overall HR inbox and also check absence and additional leave where I will then sit and process it on SAP

9/10

2. Have you learnt any new skills or developed existing skills?

Developing skills in the work place feels very normal, due to work I am more organised due to having to manage my own day more, my ability on how to respond to situations and problem solve are slowly improving as well and lastly as working I am working in teak my overall communication skills have been improved

8/10

3. To what extent do you enjoy your programme?

I enjoy the programme a lot, as it has opened my eyes to the world of HR massively, as I was unaware of the amount of things HR is responsible for. the people also are very helpful, supportive and friendly making it more enjoyable as it is easier to excel.

9/10

4. How well organised/structured is your programme?

the programme is very organised and structured on the AA's front as they have managed to train me quickly and thoroughly on the systems I use. However the Avado team to begin with were more chaotic as it took more like 3 to 4 weeks for things to start to make sense.

8/10

5. How much support do you receive from your employer?

the support received from my employer is massive, they never make me feel like any question is stupid, they have spent plenty of time with them learning the systems and If I ever have any problems I feel like I can go to anyone within the team.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

at first the support was minimal and communication was very limited and confusing, however as time has gone on I have received an Learning development coach who has helped me to understand the course much better, so overall the support has been better midway then at the beginning.

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I believe getting this qualification was a good way to open my eyes to the world of Hr and then from their it helps me to perform better in my role as I then understand why things within business are done the way they are. for instance understanding employment law.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Due to covid I don't think this has ever been mentioned, but if it were to be mentioned that would be cool, however the team did a christmas meal if that counts? but I don't see this as a good or bad thing if the company has or hasn't got these

9/10

9a. Would you recommend The AA to a friend?

Yes

9b. Why?

the AA has been very supportive within the first two months of the apprenticeship as well as this, the atmosphere is great, the people and community with in Head office is very good and they make transitioning to a new job and environment very easy for everyone. overall its just a lot of fun.

10. What tips or advice would you give to others applying to The AA?

never ever ever hesitate to ask a question, no question is every to big or small to not be answered by someone, no question is considered stupid, take as much information in as possible and always have a notebook on hand as there is lots to learn and remember. goodluck!