Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Handling stock, making sure there's no health violations, keep store tidy, customer service, quality assurance

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I've learned about how the business works, how to deal with different kinds of customers, learned about different legislations and laws we've got to uphold

    10/10

  • 3. To what extent do you enjoy your programme?
  • I find it very interesting how the business work and how to deal and approach different customers

    10/10

  • 4. How well organised/structured is your programme?
  • Very well organised and concise

    10/10

  • 5. How much support do you receive from your employer?
  • A lot of support

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • She's always available to awnser our questions and help us whenever she can

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Very well as it gives us insight about how the business works

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes there is. Occasionally we gathered together and do any sort of activity

    10/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • It's a great company to work with. Friendly atmosphere, amazing management team and people willing to help


  • 10. What tips or advice would you give to others applying to Iceland?
  • Be best you you can be


Details

Level 2 Apprenticeship

Customer Service

Harrow

February 2022


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