L&D Trainer Review

by Thames Water

Best Apprenticeship Employer

Rating

7.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a senior trainer and provide training interventions to our front line teams. This includes engaging with stakeholders, designing content, delivering training and measuring the impact. I do get involved in small change projects and making sure that all users have the skills they need.

8/10

2. Have you learnt any new skills or developed existing skills?

I have learnt to consider the strategic approaches and how I can make decisions around our recommendations for learning to be the best thing for the end users.

8/10

3. To what extent do you enjoy your programme?

I work well with the team of people I have in the class and my line manager and team are incredibly supportive throughout. I would recommend to anyone interseted in there development to consider an apprenticeship.

9/10

4. How well organised/structured is your programme?

Everything has been very weel structured with classes and 1:1's. I understand what's expected and deadlines. I would say the element of what I can be doing in the workplace to complete my portfolio is less structured.

7/10

5. How much support do you receive from your employer?

I am 100% supported by every level of TW and encouraged throughout.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I have eekly sessions with my tutor and have an advisor I can contact if I have issues. We also catch-up once every 6 weeks, we've also been given ad-hoc sessions to use onefile

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

This is about career devlopment for me but I believe I can share insight with my team and engage better with my stakeholders understanding the strategic plans.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We do have a time to give, however I don't get the opportunity to take part as a team due to workloads and clashes.

2/10

9a. Would you recommend Thames Water to a friend?

Yes

9b. Why?

They care about their people and customers.

10. What tips or advice would you give to others applying to Thames Water?

Keep the customer in mind and do some research on what we're about. We've been going through some great changes throughout the last few years and it'll build excitment.