Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a credit hire handler for a motor insurance provider. I deal with third party credit hire claims. I negotiate costs, make savings for the business, deal with customers and handle claims from start to finish.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Prior to this role i had no insurance experience however this has helped my confidence, my knowledge and my technical ability. It has helped me plan for my future

    9/10

  • 3. To what extent do you enjoy your programme?
  • I have enjoyed the learning and new experiences. Its helped me develop and plan for my future.

    9/10

  • 4. How well organised/structured is your programme?
  • The program is structured however the provider could have been more organised and supportive. A new provider is now allocated so future programs seem better

    7/10

  • 5. How much support do you receive from your employer?
  • My leader is very supportive. She doesnt however know much about the program so it would be helpful if they had a meeting to discuss the parameters. My leader has done her best with the information available.

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I spent 2 years not knowing what i was supposed to be doing. Ive had 3 talent coaches throughout my program. My new coach is very helpful and pushes me to reach my goals.

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Its given me a wider understanding of insurance which has helped me apply context to my work. Its also helped me help my team

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes

    5/10

  • 9a. Would you recommend RSA Insurance Ltd to a friend?
  • Yes


  • 9b. Why?
  • They are willing to help you develop and support you. They have a wide variety of departments and help you progress and set career goals.


  • 10. What tips or advice would you give to others applying to RSA Insurance Ltd?
  • Be open and honest and willing to work hard. Have goals in mind and be clear why you want the role.


Details

Level 3 Apprenticeship

Insurance & Risk Management

Halifax

February 2022


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