Rating

4.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I plan, design and deliver train customers on meetings, callings and collaboration products that they purchase from BT. I also build digital training videos for them.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes

    7/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the job, but the learning programme was evidently poorly developed.

    4/10

  • 4. How well organised/structured is your programme?
  • Not very structured.

    2/10

  • 5. How much support do you receive from your employer?
  • My manager was helpful in that she provided support and extra time for my individual tasks.

    7/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • The training provider wasn't very explanatory in brteraking down the course for us. We found out at a late stage that we were doing two qualifications and not one.

    3/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It taught me the role from a conceptual point of view.

    5/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are a larger events. But, I haven't seen event for apprentices specifically. It may be because of covid.

    4/10

  • 9a. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • There is a lot of room to try different roles and progress in your career.


  • 10. What tips or advice would you give to others applying to BT Group?
  • Be passionate in what you do. Know what your objectives are and how you'll get there.


Details

Level 2 Apprenticeship

Business Operations

Birmingham

February 2022


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