1st Assistant Manager Review

by McDonald's

Best Apprenticeship Employer

Rating

8.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

As a 1st Assistant Manager I run the shop floor side of the business and my Business Manager runs the business (office) side of our restaurant. I run multiple systems including hiring and retention, people and discipline.

8/10

2. Have you learnt any new skills or developed existing skills?

Having never attending university and climbing myself up my career ladder it has really opened my eyes to educational settings, especially returning as an adult. It has taught me in more detail about a business I have already been in for 13 years.

10/10

3. To what extent do you enjoy your programme?

It is hard at times going it externally and having such long time between attending the actual educational setting however the resources are next to none and you are communicated with every step of the way.

8/10

4. How well organised/structured is your programme?

Fantastic resources, always someone on hand to help or answer questions, things set up well in advance to help ease of attendance around work.

10/10

5. How much support do you receive from your employer?

Choosing a line manager before embarking on the course really helps as they are my point of contact throughout, they push for the time I require and regularly check in with my skills coach.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Next to none. They push me in all areas and ensure the support is always available.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I have knowledge now that I never had before, this helps me immensely in moving up my career ladder and having those conversations with hierarchy.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

No we don’t have that type of network within our franchise.

1/10

9a. Would you recommend McDonald's to a friend?

Yes

9b. Why?

They support your career movement, despite what you think may hold you back in personal circumstances. It is an active, fun job with so many opportunities and internal support.

10. What tips or advice would you give to others applying to McDonald's?

Be yourself, don’t be scared of hard work and let your personality shine through.