Duty manager Review

by Iceland

Rating

9.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Being a duty manager involves making sure my team and my customers are happy and make sure everything is going smoothly.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Customer service and paitence

    10/10
  • 3. To what extent do you enjoy your programme?

    • Quite a lot it’s understandable and well made

    10/10
  • 4. How well organised/structured is your programme?

    • Very well

    10/10
  • 5. How much support do you receive from your employer?

    • Little

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Alot

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It helps in store with interacting with customers

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • There is every now and again

    10/10
  • 9a. Would you recommend Iceland to a friend?

    • Yes

  • 9b. Why?

    • Good wage for young person and it a good team

  • 10. What tips or advice would you give to others applying to Iceland?

    • Think about the customers always

Details

Level 2 Apprenticeship

Customer Service

Dewsbury

February 2022

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