Business Administration Apprentice Review

My role involves a variety of tasks including Travel Bookings, Diary Management, Organising Meetings, Projects, Visitor Requests, College assignments, Switchboard (company telephone) and general department needs. You are given various responsibilities and opportunities throughout the apprenticeship to expand the business image.

I have learnt a variety of skills within the apprenticeship so far on various online tools through internal courses on Word, Powerpoint, Teams, Skype etc. i have also developed people skills and my overall customer service response, the business drive all employees to deliver appropriately.

I really enjoy my place of work as an apprentice, Babcock has a strong company culture in looking after there employees providing the best support. I am able to work as a team and thrive to work my hardest every day to make a positive impact on my department.

The apprenticeship scheme is very well structured with a 2 week induction at the beginning which are presented to you by various business units on-site. You are provided with the appropriate equipment required to carry out your job. The apprenticeship is 2 years long with 3, 4 month placements in the first year followed by a years placement to finish off. This allows you to experience a variety of areas within the business and find an area that's suitable to your interests.

As an employee at Babcock I receive support on various levels. You are well looked over by your Line Manager, Office Manager and Placement Manager to ensure your development and everyday life is made easier within the apprenticeship. You are also supported by the vast network of business units/ departments we hold as a company.

In the Business and Administration Apprenticeship you complete all College assignments and tasks set by the assessor during your work hours. We complete this via OneFile where we are able to track progression, deadlines and also contact the college assessors for support. Personally i believe that City College need to improve the support system for students as i have had previous experience of assessors taking weeks/months to respond via the given contact details. This can cause distribution to time management and meeting specific deadlines.

My training provider provide an excellent course full of a range of assignments/ activities concentrating on customer service. This has enabled me to revise new skills and approaches when serving customers internally and externally on behalf of Babcock. As apprentices we cover the switchboard (company telephone) and this course has definitely boosted my confidence to deal with a range of people meeting there needs.

Babcock provide a variety of activities/ venues to match everyone's interests. Departments hold Christmas Meals/ Social Events for an occasion and also various sport related activities between projects etc. We also have an On-Site leisure facility shared with the Navy that includes a pool, gym and picthes/courts at a low annual rate.

Yes

Babcock is an excellent business to work for and each department share the same aspirations to work hard and provide excellence to our customers worldwide. You are engrossed in opportunities to climb the ladder internationally and as an apprentice you are constantly pushed to develope throughout the scheme.

The application process for me was challenging and very time consuming however never give up and stick to the process from start to finish. Make sure you revise for each test as instructed, make sure all answers are detailed/ clear with examples and most importantly just be yourself.