Customer Manager Resolver Review

by RSA Insurance Ltd

Rating

8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Dealing with insurance referrals, building and providing coaching, running the team in the academy environment.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, I have learned a better communication and collaboration skills

    8/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy it but with my work schedule it is super difficult to balance things out

    8/10
  • 4. How well organised/structured is your programme?

    • Structured well

    8/10
  • 5. How much support do you receive from your employer?

    • It is not on their priority list with the type of job that I am doing

    6/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My trainer provided clear directions and super helpful

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It helps me to stay more focused and develop a broader knowledge and understanding.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes, they have stepping stones, e learnings, etc

    8/10
  • 9a. Would you recommend RSA Insurance Ltd to a friend?

    • Yes

  • 9b. Why?

    • Good company to get more experience, however pay is not the best

  • 10. What tips or advice would you give to others applying to RSA Insurance Ltd?

    • Be yourself and good ethics but the most important is to understand if this job is right for you

Details

Higher Level Apprenticeship

Insurance & Risk Management

Peterborough

March 2022

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