Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Virgin Media O2 to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Virgin Media O2?
Virgin media installations Service and repairs Upgrades/downgrades Sales
I have learned a lot about tools and ladders I have learned about signals equipment and customer experience training
I enjoy the support and structure for patient learning
Very well organised and the structure we have has really helped me get to the stage I'm at now.
The support has been amazing for example my manager is always happy to pick up the phone to me for any sort of question
my support specialist has been amazing and is always there to help
It gives me room to put my own personal touch to it.
There is social nights for the teams to unwind and team bonding events
Yes
Because you are looked after so you can look after your customers
Do not be afraid, they will help you as much as possible
Details
Level 2 Apprenticeship
Information Technology
Crawley, West Sussex
March 2022