Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am an apprentice field technician , I have been in my role for just under 4 weeks and have leant allot of new skills. i have been on several courses and have been shadowing my mentor.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt about the equipment we use, the customers and queries we face in the field and I am being trained to amend any faults and to install new equipment.

    10/10

  • 3. To what extent do you enjoy your programme?
  • i have enjoyed my time so far, i have met other apprentices that are taking the course along side myself. I have met my team of field techs as well as my Apprentice support specialist both of which are very supportive and easy to get along with.

    10/10

  • 4. How well organised/structured is your programme?
  • The course has been set out a year in advance, telling me week by week what ill be doing in regards to that week. Its very easy to understand and to get along with.

    10/10

  • 5. How much support do you receive from your employer?
  • In a simple word, allot. I have been supported by everyone i have met in the company so far. i have had a few issues with regards to my PDA, company van etc to which i had my whole fields tech team, manager, support specialist and even other apprentices trying to help me out to resolve the issues.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Again, allot of support. Regular visits to the red shed, calls etc.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I believe it makes me preform better because i have a clear understanding of what is expected from me.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I am unsure of any extra curricular activities. The field tech team i work along side did have a 5 a side football team.

    10/10

  • 9a. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • Absolutely. Virgin / 02 are a huge company with so much to offer.


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • Be yourself, try your hardest. Once you take the first step and walk through the door it opens up a whole new world of career progression and a much better, healthier lifestyle. I love we work 4 days, it means we have more time outside of work giving a better work to life balance.


Details

Level 2 Apprenticeship

Information Technology

PE3

March 2022


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