Apprentice field technician Review

by Virgin Media O2

Best Apprenticeship Employer

Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Installation and service of digital tv, broadband and telephone, in residential and business accounts

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learned all the technical skills during the program. I had experience on customer service

    9/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy fixing issues and providing great customer service

    9/10
  • 4. How well organised/structured is your programme?

    • 8/10
  • 5. How much support do you receive from your employer?

    • 9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • 9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes

    9/10
  • 9a. Would you recommend Virgin Media O2 to a friend?

    • Yes

  • 9b. Why?

    • It is one of the best internet providers and our technicians are very helpful

  • 10. What tips or advice would you give to others applying to Virgin Media O2?

    • Be yourself

Details

Level 3 Apprenticeship

Information Technology

London

March 2022

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