IVR analyst Review

by HSBC

Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I analyse old projects in order to design and update systems in new projects, I also work as a project co-ordinator.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes. Teamwork, individual responsibility and work rate have greatly improved.

    10/10
  • 3. To what extent do you enjoy your programme?

    • All areas of the apprenticeship, so far, have met and exceeded my expectations.

    10/10
  • 4. How valued do you feel by HSBC?

    • Moderately valued currently, due to my limited input and short time here, however I feel this is and will continue to improve as time goes on.

    10/10
  • 5. How well organised/structured is your programme?

    • Most aspects of it are great, however occasionally the time and organisation of the learning/ training and role work are not done perfectly and could be improved.

    7/10
  • 6a. How much support do you receive from your training provider?

    • Enough but could be more

    7/10
  • 6b. How much support do you receive from your employer?

    • enough but could be more

    8/10
  • 7. How well does your salary/package meet your costs?

    • Very well.

    8/10
  • 8. Are there many opportunities outside of work?

    • Yes many social and sporting opportunities

    9/10
  • 9. Would you recommend HSBC to a friend?

    • Yes

  • 9b. Why?

    • All of the above, my experience has been great so far and expect it to continue so.

  • 10. What tips or advice would you give to others applying to HSBC?

    • Work hard, stay determined and ask as many questions as you can. There's a lot to learn when you join.

Details

Level 3 Apprenticeship

Information Technology

Yorkshire & The Humber

April 2015

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