General Manager Review

by Marston's

Best Apprenticeship Employer

Rating

9.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

General Manager of a pub; ensuring guests receive great customer service and good quality food, health and safety compliance, stock takes, social media marketing, recruitment and team development ect

10/10

2. Have you learnt any new skills or developed existing skills?

Developed my leadership style and understood how to alternate my techniques to fit with different employees based on their experience of completing tasks and soft skills.

10/10

3. To what extent do you enjoy your programme?

The programme is really helpful in helping me understand how I can be a better manager and develop my own soft skills.

9/10

4. How well organised/structured is your programme?

Dates provided ahead of time for calls with flexibility around working shifts. I always know what I need to have completed in time.

10/10

5. How much support do you receive from your employer?

Line manager really values this experience I am gaining and provides support himself as well as with networking opportunities.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Great conversations that help me think outside of the box and to understand differing perspectives than my own.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Soft skills are invaluable in my current job role, this course is also helping me understanding my next career steps.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not that I am aware of currently, however, the team are friendly and provide support when I require it.

6/10

9a. Would you recommend Marston's to a friend?

Yes

9b. Why?

Great place to work that provides support where required and allows you to be creative in running a business without stifling ideas.

10. What tips or advice would you give to others applying to Marston's?

Be yourself - whilst Marston's value experience, they also appreciate character and personality.