Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • As DHM my role is to run the day to say running of the hotel whi h invole making sure l have enough team members to work with, enough linnen to run the hotel workings on out the best solutions to move forward in getting the best result for the hotel also always makes sure the guests is our number one priority

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt so much while doing this course as well as the role of a DHM I learn how to interact more with my team to get the best results as well as taking guests feedback and find a solution so their experience can be the best also communicated

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy this programme because I'm learning alot so I can be more successful in my role. My tutor is so easy to communicate with she is always willing to explain in detail to me things I do not understand which make the course more interesting for me Do this course help me to understand my role a lot better.

    10/10

  • 4. How well organised/structured is your programme?
  • My program is well organised the tutor communicate with me alot to keep me informed in any changes in the program as well as whenever we schedule an appointment to do lesson. The tutor always gives me the tools to prepare myself for the next lesson and if not sure I can always email her for help

    10/10

  • 5. How much support do you receive from your employer?
  • At the Mon I received sufficient because I'm still in training she make herself available so she can mentor me to do my job with confidence. My employer give me the relevant tools to learn about what is expected of me in my role also if unsure I can always ask for help

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I received sufficient help from my tutor she is always at hand to give me the help needed she also give me the tools to progress in my course if not sure she explains in detail of what is required with help me a lot

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • With this qualification I am able to understand my role a lot more because learning it and doing it make it more understandable for me and one us expected from a DHM

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes at moment we support a charity which involves a lot of extra activities to earn money for the charity which encourages team members to get involved and support the events to raise money for the charity

    10/10

  • 9a. Would you recommend Whitbread to a friend?
  • Yes


  • 9b. Why?
  • With this company you can progress alot within the company as well as gaining qualification which you used elsewhere not jus with the company. There are also alot of benefits within the company which you can achieve which while working with the company


  • 10. What tips or advice would you give to others applying to Whitbread?
  • Basically if you are passionate about hospitality this company is the company for you because you will gain alot of experience as well as improving yourself to progress within the company


Details

Level 3 Apprenticeship

Hospitality Management

Birmingham

March 2022


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