Hotel Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I manage the day to day activities of 2 Premier Inn Hotels. manage 2 deputy managers.

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt about how much our customers mean to the existence of our Company and brand. How to effectively manage people with different learning styles

10/10

3. To what extent do you enjoy your programme?

I really enjoy it, my Trainer is so positive and reassuring and I feel she is very approachable and helpful

10/10

4. How well organised/structured is your programme?

It is well structured. I am told hat each lesson will entail and to what I need in preparation for each session.

10/10

5. How much support do you receive from your employer?

My company ensures that I get the time needed to complete my apprenticeship

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive lots of support. I had some mental health challenges over the past year or so and she accommodated the time off I required. She is patient when I had my promotion and needed some time to settle into my new role & more recently had Covid-19 and had to change sessions with short notice.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I already feel it would be a great help - I am already learning different management styles, how brand standards help build a reputable company, etc

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I help raise money for our charity partners for our region.

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

I started at Whitbread nearly 13 years ago in Housekeeping and I am now a Dual Site Hotel Manager. I feel Whitbread gives you the potential to upskill and progress in any way you want to. They value you as an employee and I think that matters most

10. What tips or advice would you give to others applying to Whitbread?

Be yourself, be honest and make sure you let them know if you want to progress and they shall enable that.