Assistant water network technician apprentice Review

I am a leakage technician, alongside my mentor we have an area within Coventry that we are responsible for. The aim is to try and reduce the leakage within this are to as low as possible. On a day to day basis I sweep specific areas to try and detect, locate and raise jobs to repair leaks.

Within my apprenticeship I have become much more of a confident person and have developed my problem solving skills and deductive reasoning skills. I have learnt many new skills specific to my job role such as leak detection including sounding, correlating and logging that will allow me to become successful at completing my apprenticeship.

I really enjoy the program being in the second year of my apprenticeship a lot of my time is spent with my mentor within our patch, this gives me real hands on experience of the job and i get along well with my mentor so overall the scheme has been positive for me throughout

My apprenticeship was organised fairly well, considering I was hired through Covid 19 there was a lot more difficulty involved with the planning of my learning which is understandable given the circumstances, I would very rarely be unaware of what I was doing or had to be doing and where I had to be to complete my learning.

I receive lots of support from Severn Trent from many different levels, most of all my mentor has supported me throughout and i can get in touch with my managers and the apprenticeship scheme manager to seek further support if necessary. We could have been given a bit more support earlier on in the apprenticeship to understand the scheme a bit better when everything was new but overall it has been good.

I have some visits from my assessor to check over my OneFile progress and how I am getting on. Also I receive emails from the provider informing me how I can further my progress which is handy. I believe I receive enough support to help me complete my apprenticeship to a good standard.

My qualification gives me a better understanding and a larger scale view of my job role and how it effects the industry. I feel it will help me be a better technician with a wider array of knowledge and understanding. Some of the learning that we complete is not relevant to my role however it does give a wider understanding of the role.

Some social activities have tried to be arranged throughout my apprenticeship but was difficult to arrange succesfully due to Covid and other such things however a new talent social has been arranged for all apprentices within my company so there are such events to partake in for all apprentices within the company

Yes

I believe Severn Trent is a great company to work for that really supports and cares about their apprentices. It is a company that I am proud to work for. I feel like my apprenticeship has really set me up for well for a good career within the company with lots of job prospects and I have all ready made good connections with my colleagues.

I would tell them to take a look at Severn Trent's values as they are very important within the company and used with every part of my job role and day to day activities. I would also tell them to look into the company and get a feel for what Severn Trent is as it is much more than just a water company.