Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Iceland to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Iceland?
Completing online sales, stock replenishment, serving customers via till, keyholder.
Team leading skills as a result of being a duty manager
I’m really enjoying it and finding it engaging and relevant to my role
Very well structured with different formats for learning
I am supported by my store manager
I can contact them in between meetings and they provide helpful support and feedback
It provides structure for the physical experience I have gained on the job, and I know the terminology my company uses, so can better communicate with my team and management.
No
Yes
There’s opportunities for progression, the communication between head office and store teams is consistent and clear and staff are rewarded for their hard work
Demonstrate your strengths and tailor them to the role of working in supermarket retail. This is a fast paced environment where you are expected to work all hours so provide examples of how you’ve fared well in challenging workplace situations.
Details
Level 2 Apprenticeship
Customer Service
Northampton, Northamptonshire
March 2022